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Dynamics 365 integration

Dynamics 365 connected to your ERP.

Real-time two-way sync between Dynamics 365 and any ERP via Dataverse and OData. Native fit with Business Central. Sales, Service or Field Service — the data is the same.

ERPs compatible with Dynamics 365
Business CentralSAP Business OneSAP R/3Sage X3
Dynamics 365 ↔ ERP sync diagram

What does Integrafy sync between Dynamics 365 and your ERP?

ERP → Dynamics 365 Business Partners → Accounts and Contacts OData batch creates/updates entities without exceeding Dataverse limits
Dynamics 365 → ERP Opportunity Win → SalesOrder in the ERP Flow translates Opportunity + Line Items to ERP document with idempotency
ERP → Dynamics 365 Price, stock and availability Product and PriceList updated from the ERP with incremental change tracking
Dynamics 365 → ERP Case / ticket → incident in the ERP A Service Hub Case is created as an ERP incident with two-way traceability
Bidirectional Power Platform custom entities Integrafy discovers the schema and generates adapters without code

Frequently asked questions about Dynamics 365 + ERP

How does Integrafy connect to Dynamics 365?

Through the Dataverse Web API (OData v4) with OAuth 2.0 authentication. Integrafy reads and writes standard and custom entities, supports batch requests, and uses change tracking to detect incremental changes without heavy polling.

Is it better to connect Dynamics 365 with Business Central via Dual-write?

Dual-write is Microsoft's native option when both run in the same tenant. Integrafy complements it in complex scenarios: Business Central on-premise + Dynamics 365 Online, multiple tenants, business rules Dual-write does not cover, or orchestration with other systems (eCommerce, WMS).

Which entities are synced?

Account, Contact, Opportunity, Product, Quote, SalesOrder, Invoice, Case. And any Power Platform custom entity. Integrafy auto-discovers the Dataverse schema and proposes the initial mapping.

Can Dynamics 365 Field Service or Customer Insights be integrated?

Yes. Field Service is a solution on top of Dataverse: work orders and resources sync the same way. Customer Insights consumes data from the Integrafy canonical model via standard Power Platform connectors.

Do we need Power Automate or Logic Apps?

No, but they complement each other well. Integrafy covers data integration and complex business logic. If you already have Power Automate flows, they can coexist — Integrafy exposes webhooks and endpoints that Power Automate can consume.

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